One of the biggest benefits of a hosted application is that if a user needs help, they can authorize one of our support people to walk them through procedure. Both of them see the same thing and can interact with each other from any workstation.
If a key employee leaves or becomes unavailable, we are available to help you do the procedures that other employees may not know by simply logging into their workstation and walking them through the processes.
Training options:
Onsite training with a FamHost certified trainer
Trade shows and seminars
Online webinars and meetings
Unlimited 800# support during regular business hours
Online chat
Email
Online User manuals
Regional seminars in hotels and seminars at our office
|